Find quick answers to common questions about our courses, platform features, certification, and more.
E-Lumy provides a wide range of 100% online certified courses across various fields. Our courses are designed to be accessible anytime, anywhere, and are regularly updated to match industry trends.
Enrolling is simple! Just create an account on our platform, browse the course catalog, select your desired course, and complete the registration. Payment options and instructions will be provided at checkout.
Yes! E-Lumy supports multiple languages to ensure inclusivity and accessibility for learners worldwide. You can select your preferred language from the platform settings.
Upon successful completion of a course, you will receive a digital certificate that you can download, print, or share on your professional profiles. Certification progress and records are tracked automatically in your account.
Absolutely. E-Lumy is fully mobile-friendly and works smoothly on smartphones and tablets, allowing you to learn on the go, whenever and wherever you want.
Yes, we offer a marketplace where expert trainers can publish and sell their courses. If you're a trainer interested in joining, you can apply through our platform to share your knowledge and earn revenue.
We use cookies to improve your experience and analyze traffic.
Essential cookies are required and cannot be refused. You can Accept All, Refuse, or Customize your preferences anytime in Cookie Settings. Read our full Cookie Policy.
1.1 Strictly necessary cookies (mandatory)
These cookies are essential for the operation and security of the platform and payment services.
They are used to:
• Authenticate users
• Maintain secure sessions
• Enable online payment processing via CMI
• Prevent fraud and protect transactions
• Ensure platform stability
These cookies are always active and do not require consent, in accordance with CMI security and regulatory requirements.
1.2 Functional cookies
These cookies allow E-lumy to remember user preferences in order to improve usability and comfort.
Examples:
• Language selection
• User interface preferences
• Remembering login choices (when enabled)
1.3 Analytics and performance cookies
These cookies collect anonymous and aggregated data about how users interact with the platform.
They help us:
• Analyze traffic and platform usage
• Improve course navigation and content
• Optimize technical performance
No sensitive or payment-related data is collected through analytics cookies.
1.4 Marketing and communication cookies
These cookies may be used to:
• Measure the effectiveness of communication campaigns
• Provide relevant information related to E-lumy services
E-lumy does not sell or share personal or payment data for commercial advertising purposes.
2. Cookies related to online payments (CMI compliance)
Online payments on E-lumy are processed securely through the Centre Monétique Interbancaire (CMI).
Payment-related cookies and technologies are used exclusively to:
• Secure transactions
• Prevent fraud
• Ensure transaction integrity
• Comply with banking and regulatory requirements
E-lumy does not store full bank card numbers, CVV codes, or sensitive payment data.
All payment information is handled directly by CMI and its certified banking partners.
3. Cookie consent and management
When you access E-lumy for the first time, a cookie banner allows you to:
• Accept all cookies
• Reject non-essential cookies
• Customize your preferences
You can modify or withdraw your consent at any time via the Cookie Settings available on the platform.